Sales Support Specialist
4 weeks ago
We are seeking a highly motivated and organized Sales Administrator to join our dynamic After Sales team at Wicksteed Leisure LTD. As a Sales Administrator, you will play a vital role in ensuring the efficient processing of complaints, Take & Fit, and remedials, as well as providing full backup during busy periods and periods of absence.
Key Responsibilities:
Liaise with customers, internal departments, and contractors to identify and process assistance as necessary.
Collate and maintain a spares library in conjunction with other members of the After Sales team to ensure accurate quoting of spare parts.
Ensure computer records are well maintained and work with all departments to implement preventative measures to stop reoccurring remedials/complaints.
Coordinate requirements with our factory.
What We Offer:
Attractive salary
Pension scheme
25 days holiday along with bank holidays
Early finish on Friday's (4pm)
Access to offers and services available through HR software and our lead trade body.
Long Service awards
About Us:
We provide full in-house training for all of our roles, heavily supported by our existing team. Wicksteed is an equal opportunities employer - applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief, or sexual orientation.
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