Customer Service Specialist
2 days ago
TRS Consulting is seeking a skilled Field Service Engineer to join their team. As a Field Service Engineer, you will be responsible for the service, installation, repair, and general maintenance of advanced sterilisation and endoscope washer disinfectors.
Key Responsibilities
- Provide exceptional customer service and support to clients in the medical and laboratory sectors.
- Install, repair, and maintain sterilisation systems, washer disinfectors, and autoclaves.
- Collaborate with cross-functional teams to resolve technical issues and improve product performance.
- Stay up-to-date with industry developments and advancements in sterilisation technology.
- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
Requirements
To be considered for this role, you must have:
- A strong background in field service or technical support.
- Previous experience working on endoscope washers, medical / laboratory autoclaves, sterilisation systems, or washer disinfectors.
- A HTM, STM, or WTM qualification.
- Excellent communication and interpersonal skills.
- An interest in IT and ability to learn new technologies.
About the Company
TRS Consulting is a well-established supplier of specialist medical and laboratory equipment. They are a market leader in the healthcare, life sciences, pharmaceutical, and industrial market sectors, renowned for their innovative products and support services.
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