Counter Fraud Policy Specialist

6 days ago


Beckenham, Greater London, United Kingdom Direct Line Group Full time
Job Description

We are seeking a highly skilled Counter Fraud Policy Specialist to join our Counter Fraud Department at Direct Line Group. As a key member of the team, you will be responsible for detecting and preventing insurance fraud, ensuring that our customers receive fair treatment.

About the Role:

  • You will work closely with our Counter Fraud Team Leader to identify and investigate cases of potential insurance fraud.
  • Using your analytical skills, you will assess behavior and fraud types, making informed decisions about case outcomes.
  • You will also use knowledge and available tools to refer linked cases or suspicions of organised or targeted fraud.
  • Your effective use of Management Information (MI) will enable you to prioritise workload and drive your own performance.

What We Offer:

  • A competitive salary of £55,000 - £65,000 per annum, depending on experience.
  • A 9% employer contributed pension scheme.
  • 50% off home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover.
  • Life Assurance.
  • Additional optional Health and Dental insurance.
  • Generous holidays, including 22 days annual leave (excluding bank holidays).
  • A Buy as You Earn share scheme.
  • Employee discounts and cashback.

Working Arrangements:

We offer a hybrid working model, allowing you to balance office and remote work. Most colleagues work in the office two days a week, and we will consider flexible working options that suit you best.



  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    Job SummaryWe are seeking a skilled Counter Fraud Investigator to join our Commercial Counter Fraud Department for a 14-month secondment as a Technical Specialist. This role involves identifying insurance fraud, conducting investigations, and collaborating with the Counter Fraud Team Leader.Key Responsibilities:Deliver effective Counter Fraud benefit by...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Insurance Fraud Detection RoleWe are Direct Line Insurance Group, a leading market powerhouse combining decades of industry experience with talented people. We're looking for a Counter Fraud Policy Investigator to join our Counter Fraud Department.In this role, you will be responsible for delivering exceptional Counter Fraud benefits by detecting and...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    About Direct Line Insurance Group plcWe are a leading insurance provider seeking a skilled Counter Fraud Policy Expert to join our team in Bromley. As a hybrid employee, you will enjoy the best of both worlds - combining the benefits of home and office working.Key Responsibilities:Fraud Detection and Prevention: Proactively identify and prevent fraudulent...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Overview:">We are Direct Line Group, a leading insurance provider seeking a skilled Counter Fraud Claims Specialist to join our team.About the Role:">This is an exciting opportunity for a motivated individual to play a key role in identifying and investigating insurance fraud in motor claims.You will work closely with our Counter Fraud Operations Department...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    About the RoleWe are seeking a skilled Counter-Fraud Motor Claims Handler to join our Fraud Department. In this challenging yet rewarding position, you will investigate insurance fraud and ensure all cases adhere to legislation and risk regulations. Your exceptional analytical skills will enable you to effectively manage potential outcomes, including...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Insurance Fraud Detection and PreventionWe are seeking an accomplished Insurance Fraud Detection and Prevention Specialist to join our Commercial Counter Fraud Department for a 14-month secondment as a technical specialist reporting to the Counter Fraud Team Leader.This role offers a flexible working style where you will work onsite from our office twice a...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    About this Opportunity:This is an exciting opportunity to join our Commercial Counter Fraud Department as a Technical Specialist, working alongside our experienced team to prevent insurance fraud. As a key member of our team, you will play a crucial role in identifying and preventing fraudulent activity.Your Key Responsibilities:You will investigate cases of...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    Job OverviewWe are seeking a skilled Counter Fraud Motor Claims Handler to join our Fraud Department at Direct Line Group. As a Counter Fraud Motor Claims Handler, you will play a critical role in identifying and investigating insurance fraud, ensuring that all cases adhere to legislation and risk regulations.The ideal candidate will have excellent...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    About UsDirect Line Group is a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. We're not just an insurer; we're a company that puts our customers first.Our Approach:We strive to deliver exceptional Counter Fraud benefits by fearlessly detecting and investigating insurance fraud.We empower our...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Counter Fraud Policy InvestigatorAbout the Role:We're seeking a skilled Counter Fraud Policy Investigator to join our Counter Fraud Department at Direct Line Group. As a key member of our team, you will be responsible for detecting and investigating insurance fraud, ensuring exceptional customer outcomes while minimising the impact on genuine customers.Key...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    About the RoleThis hybrid working model offers flexibility, combining the best parts of home and office-working. As a Technical Specialist, you will work onsite from our Bromley office twice a week and from home for the rest of the time.Job Description:You will be responsible for delivering Counter Fraud benefits by identifying insurance fraud and conducting...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    Company OverviewDirect Line Group is a leading insurance company, dedicated to providing innovative solutions and exceptional customer service. Our team is passionate about making a difference, and we're looking for talented individuals to join us in this mission.Job Description:We're seeking an experienced Counter Fraud Investigator to join our Commercial...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    About the RoleIn this exciting role, you will be responsible for delivering Counter Fraud benefits by identifying and investigating insurance fraud. You will also undertake investigations to validate or substantiate concerns, ensuring that all cases comply with relevant legislation and risk regulations.You will use all available MI to prioritize workload and...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Role Overview:">We are looking for a skilled Fraud Risk Manager to join our Motor Claims team, responsible for identifying and mitigating risks associated with insurance fraud.This is an exciting opportunity for a motivated individual to work closely with our Counter Fraud Operations Department to deliver effective anti-fraud strategies.About the Role:">The...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    Company Overview:Direct Line Insurance Group plc is a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field.Job Summary:We are looking for an Insurance Fraud Investigator Lead to join our Counter Fraud Department in Bromley. As a hybrid employee, you will enjoy the best of both worlds - combining...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Job Summary:">We are seeking a highly skilled Motor Insurance Anti-Fraud Investigator to join our Counter Fraud Operations Department.In this role, you will investigate insurance fraud cases, working closely with external bodies to identify and prevent fraudulent activities.About the Role:">The ideal candidate will have experience in insurance fraud...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    Job DescriptionThis challenging role involves working as a Counter Fraud Motor Claims Handler within our Fraud Department at Direct Line Group. Your primary objective will be to identify and investigate insurance fraud, using your analytical skills to uncover potential risks and develop effective counter-fraud strategies.As a key member of our team, you will...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    About the RoleWe are looking for an Insurance Claims Investigator to join our fraud department at Direct Line Group. In this role, you will investigate claims to identify potential fraud cases and take action to prevent and detect insurance fraud.What we're looking for:A strong understanding of insurance fraud prevention and detection methodologies.Excellent...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    About the Role:We are seeking a Fraudulent Activity Analyst to join our Counter Fraud Department in Bromley. As a hybrid employee, you will enjoy the best of both worlds - combining the benefits of home and office working.Key Responsibilities:Fraud Analysis: Identify and analyze fraudulent activities, minimizing the impact on genuine customers.Cognitive...


  • Beckenham, Greater London, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Seeking a Proactive Housing Litigation Specialist to join our team at Pearson Whiffin Recruitment Ltd. Salary: £55,000 - £75,000 per annum.The successful candidate will have the opportunity to work as part of a collaborative team delivering legal services to social housing providers and private landlords in southeast London. Key responsibilities...