Counter Fraud Policy Expert

3 weeks ago


Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

About Direct Line Insurance Group plc

We are a leading insurance provider seeking a skilled Counter Fraud Policy Expert to join our team in Bromley. As a hybrid employee, you will enjoy the best of both worlds - combining the benefits of home and office working.

Key Responsibilities:

  1. Fraud Detection and Prevention: Proactively identify and prevent fraudulent activities, minimizing the impact on genuine customers.
  2. Cognitive Investigation Interviews: Conduct thorough interviews to assess behavior and fraud types, ensuring informed decisions are made.
  3. Case Management: Use knowledge and available tools to refer cases or suspicions of organized or targeted fraud as required.
  4. Performance Driven: Utilize available data to prioritize workload and drive your own performance.

Benefits:

  • Estimated salary: £35,000 - £45,000 per annum, depending on experience.
  • 9% employer contributed pension.
  • 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover.
  • Life Assurance.
  • Additional optional Health and Dental insurance.
  • Generous holidays, 22 days (excluding bank holidays).
  • Buy as you earn share scheme.
  • Employee discounts and cashback.


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