Sales Support Specialist
6 days ago
About the Role
We are seeking a highly skilled Sales Support Specialist to join our National Support Unit at Royal London Group. As a Sales Support Specialist, you will play a crucial role in providing exceptional customer service and support to our sales team.
Key Responsibilities
- Provide accurate and timely support to sales consultants, including producing new business illustrations and answering product and proposition queries.
- Deliver a quality customer experience, ensuring that all customer interactions are professional, courteous, and responsive.
- Collaborate with the sales team to identify sales leads and gather necessary information on business and case size.
- Support the sales team in utilizing our systems and processes to ensure seamless customer service.
- Assist with technical queries and provide guidance where required.
About You
To be successful in this role, you will possess a strong background in financial services, with previous experience in a similar sales support position. You will also have a solid understanding of the pension industry, regulatory knowledge, and excellent communication and relationship-building skills.
About Royal London Group
We are a leading mutual life, pensions, and investment company, committed to providing protection, long-term savings, and asset management products and services. Our company values are built on the principles of Empowered, Trustworthy, Collaborate, and Achieve, and we strive to create a workplace that is inclusive, responsible, enjoyable, and fulfilling.
What We Offer
We offer a competitive salary and benefits package, including 28 days annual leave, an up to 14% employer-matched pension scheme, and private medical insurance. We are committed to diversity and inclusion, and we celebrate and value different backgrounds and cultures across our organization.
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