Change Management Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Jet2 Full time

Job Description:

Role Overview

As a Change Analyst Apprentice at Jet2.com and Jet2holidays, you will play a vital role in understanding and implementing IT Change Management practices. You will work closely with the Change Analyst to request and gain approval for change requests, ensuring seamless integration into the live environment.

Key Responsibilities
  • Support the Change Analyst in requesting and gaining approval for change requests.
  • Coordinate and ensure appropriate communication updates are recorded in the Change Management Tool (ServiceNow).
  • Act as a point of contact for all change requests, providing guidance on progressing changes as and when required.
  • Evaluate and escalate change requests to approvers and assessors as necessary to prevent delays.
Requirements
  • GCSE Maths & English (or equivalent) at grade A-C (9-4).
  • No existing qualification at the same or higher level in a similar subject.
  • Three years of residency in the UK.
  • Excellent communication skills to interact with stakeholders at all levels.
  • Strong organisational skills to manage multiple tasks and prioritise accordingly.

At Jet2.com and Jet2holidays, we're committed to delivering exceptional customer experiences. As a Change Analyst Apprentice, you will be part of a dynamic team that drives innovation and excellence. Apply today and take your career to new heights



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