Change Management Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Jet2 Full time

Job Description:

As a Change Analyst Apprentice at Jet2.com and Jet2holidays, you will play a crucial role in understanding and implementing IT Change Management practices. Your primary responsibility will be to monitor and manage change management requests from inception to closure, ensuring seamless execution and minimal disruption to our operations.

Key Responsibilities:

  • Support the Change Analyst in requesting and gaining approval for change requests.
  • Coordinate and ensure appropriate communication updates are recorded in the Change Management Tool (ServiceNow).
  • Act as a point of contact for all change requests, providing guidance on progressing changes as and when required.
  • Evaluate and escalate change requests to stakeholders as necessary to prevent delays.

Requirements:

  • GCSE Maths & English (or equivalent) at grade A-C (9-4).
  • Ability to communicate effectively with stakeholders at all levels of the business.
  • Excellent organisational skills with the ability to manage multiple tasks and prioritise accordingly.

About Us:

At Jet2.com and Jet2holidays, we're committed to delivering exceptional customer experiences and creating unforgettable journeys. As a Change Analyst Apprentice, you'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction. If you're passionate about change management and eager to learn, we encourage you to apply for this exciting opportunity.



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