Commercial Vehicle Service Expert
3 weeks ago
This is an excellent opportunity for a HGV Service Advisor to join our commercial vehicle service team based in Bicester.
About the RoleAs a HGV Service Advisor, you will be responsible for:
- Dealing with customer needs face-to-face and over the phone with a professional and friendly approach
- Work in Progress (WIP) control for the workshop
- MOT and service scheduling
You will need to have excellent customer service skills, be proactive and able to work to deadlines. You will also need to have technical knowledge and analytical skills including working with statistical and costing information.
We offer a competitive salary of £28-30k per annum, plus bonus (up to 34k+ OTE). In addition to the basic salary, we also offer a range of benefits including:
- Multi manufacturer training programmes available
- 30 days annual leave including bank holidays
- Additional leave with service loyalty
- Holiday + purchase scheme
- Employer statutory pension scheme
- Free class IV MOT per year
- Mental health first aiders
- Referral bonus if you introduce your technician friends (£1500)
- Paternity pay full 2 weeks pay
- Personal accident scheme & 2 x death in service policy
- Corporate uniform provided
- Cycle to work scheme
- Free parking on site
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