Commercial Vehicle Service Advisor

7 days ago


Bicester, Oxfordshire, United Kingdom Hunter Knight Recruitment Ltd Full time

Job Overview:

We are seeking a skilled Commercial Vehicle Service Advisor to join our team at Hunter Knight Recruitment Ltd. This role offers a unique opportunity for someone with HGV and customer service experience to excel in a dynamic commercial vehicle setting.

Key Responsibilities:

  • Provide exceptional customer service, addressing their needs face-to-face and over the phone
  • Work closely with the workshop team to ensure efficient workflow and meet deadlines
  • Coordinate MOT and service scheduling, keeping customers informed of progress and any potential delays
  • Promote additional services and repairs where applicable
  • Maintain accurate records of vehicle history, service data, and invoicing information

Requirements:

  • Proven customer service skills and ability to work in a fast-paced environment
  • Excellent organizational and administration skills
  • Ability to multitask and work effectively as part of a team
  • Technical knowledge and analytical skills

Benefits:

  • A competitive salary of £28-30k per annum, plus bonus (up to 34k+ OTE)
  • Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs)
  • Holiday + Purchase Scheme (acup to 3 days available to purchase)
  • Employer Statutory Pension Scheme
  • Free Class IV MOT per year
  • Mental Health First Aiders


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