International Trade Specialist

1 week ago


Feltham, Greater London, United Kingdom Right Now Group Full time

Aerospace and Customer Requirements Expert

Right Now Group is seeking a highly skilled professional to join our team as an AOG Operator. This exciting opportunity is based in the UK and offers a challenging and rewarding role for the right candidate.

Key Responsibilities:

  • Develop and maintain in-depth knowledge of aerospace and customer requirements to ensure seamless export documentation processes.
  • Regularly review and analyze import data to identify trends and areas for improvement.
  • Utilize strong communication and prioritization skills to manage tasks and meet deadlines, ensuring the team's success.
  • Monitor and manage the company's mailbox, responding to customer inquiries and resolving issues in a timely manner.
  • Coordinate with airlines to arrange shipments and collections, ensuring efficient logistics operations.
  • Provide customers with timely updates on shipping details, ensuring transparency and satisfaction.
  • Manage operational finance, including costing and invoicing, to maintain accurate records and optimize financial performance.

Requirements:

  • A minimum of three years of experience in freight forwarding, with a strong understanding of customs regulations and procedures.
  • The ability to make informed decisions that align with company standards and best practices.
  • Proven expertise in customs knowledge and regulations.
  • Excellent customer service skills, with a focus on building strong relationships and resolving issues efficiently.
  • The ability to adapt to changing circumstances and work well under pressure.

Additional Information:

Location: UK

Shift Pattern: 4 days on, 4 days off

Hours: Rotating hours, including 19:00 – 07:00 and 07:00 – 19:00

Salary: £33,000 - £34,000 + £4,000 shift allowance



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