Housing Review Officer

3 days ago

Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Summary:

We are seeking an experienced Review Officer to join our team in North London. The successful candidate will have extensive knowledge of housing legislation and the ability to complete complex reviews and appeals.

Key Duties/Accountabilities:
  • Ensure that all housing reviews and appeals are logged, monitored, and carried out efficiently and within prescribed time limits.
  • Liaise with the Allocations Team, Accommodation Services, and the Case Work Team to ensure that all relevant information has been gathered to address requests for reviews of homeless and housing register assessments and social and temporary accommodation offers.
  • Have regular meetings with the council's Legal Department to ensure that Section 204 appeals and judicial review proceedings are defended and that deadlines are met for witness statements and skeleton arguments in defence of County Court or High Court appeals.
  • Monitor and prepare reports for the Head of Service and Members on performance in respect of decision reviews and court cases.
  • Be responsible for developing procedures, guidelines, and model letter templates in relation to taking and processing applications.
  • Take account of good practice initiatives developed by other local authorities and government (DLUC).
  • When appropriate, arrange oral hearings for clients in line with regulation 7 of the Homelessness (Review Procedure etc.) Regulations 2018.
  • Examine reports and case notes prepared by the Case Work Officers on applications prepared for review.
  • Identify shortcomings or trends where remedial action is required.
  • Ensure that the Case Work Team is fully aware of current caselaw and of any related legislation/regulations in order that casework is of high quality and that fully informed decisions are reached by officers.
  • Highlight anomalies/irregularities in the Allocations Scheme (as part of the annual review) and homelessness and accommodation procedures that arise from appeals in order to minimise the risk of court action.
  • Obtain medical reports from GPs/Consultants and to seek recommendations from the in-house medical adviser, the Mental Health Professionals Meeting, or an independent consultant for the purpose of investigating a review.
  • Authorise and where appropriate make recommendations on the placement into temporary accommodation of persons to whom the Council owes a duty.
  • Exercise discretion in deciding whether to continue providing accommodation pending a review or County Court appeal.
  • Take a lead on briefing the Council's solicitors and counsel.
  • Attend court where appropriate and in particular in relation to Section 204 appeals and judicial reviews.
Essential Experience Required:
  • The successful candidate will be able to work independently using their own initiative.
  • Experience of carrying out complex housing enquiries and producing well-written, legally sound decisions is essential as is the ability to liaise with solicitors and other representatives on a regular basis.
  • Highly detailed knowledge of current and emerging housing legislation and case law related to housing advice issues, including private sector landlord and tenant law, security of tenure, homelessness law, housing benefit, and other welfare benefit regulations, possession proceedings in the County Court, including court procedure rules, Community Legal Services funding rules, etc.

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