Education and Awareness Programme Lead

1 day ago


London, Greater London, United Kingdom ION Group Full time
Job Description

We are seeking a highly skilled professional to lead our operational resilience programme. As Education and Awareness Programme Lead, you will be responsible for designing and implementing education and awareness initiatives across all operational resilience disciplines.

About You

  • You will have prior experience of developing education and awareness programmes, ideally within a financial services background.
  • Prior experience of managing call tree exercises and employee engagement is also essential.
  • You will have excellent stakeholder engagement and influencing skills, enabling you to listen to and engage effectively with senior network/global leaders during times when emotions and risks are high.
  • Prior experience of interacting with stakeholders from different territories/markets to identify geographical/local risks and support on preparation/management as needed.

Key Responsibilities

  1. Develop an annual education programme with maturity metrics and prioritization of requirements.
  2. Manage the ISO 27001 compliance in coordination with the risk team, ensuring the operational resilience components are met.
  3. Create and oversee the training of ION staff members with regards to Business Impact Assessments, BC Plan creation, and operational resilience mapping.
  4. Engage with business and technical stakeholders to create and manage a change management process to support the embedding of operational resilience across ION markets.
  5. Contribute to horizon scanning, scenario, and strategic risk analysis to help identify, quantify, evaluate, and plan for potential future reputation and policy risks within the context of the company strategy and positioning.

Requirements

A bachelor's degree in a relevant field, such as business administration or communications.Prior experience of working in a similar role, preferably within a financial services background.Strong understanding of operational resilience principles and practices.Excellent communication and interpersonal skills.

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