Operations Manager
4 weeks ago
About the Role
As an Area Manager at Amazon UK Services Ltd., you will be responsible for leading a team that ensures the smooth operation of our sites. This key role involves creating and driving a culture of safety and wellbeing, analysing and implementing changes to maintain high quality and productivity, and overseeing projects to streamline processes and improve customer service.
Key Responsibilities
- Develop and implement strategies to improve safety and wellbeing within the team
- Analyse shift performance data to identify areas for improvement and implement changes to maintain high quality and productivity
- Oversee projects to optimise processes and improve customer service
- Work collaboratively with management-level colleagues to standardise shift practices
A Day in the Life
You will work on a shift pattern at one of our sites, ensuring it is as productive as possible. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You will also oversee process improvements within your area and drive implementation.
A typical day will be varied, including routine team management, daily operational responsibilities, process improvement, and operational contingency tasks. You will also be a role model and mentor to new managers.
Requirements
- A degree
- Relevant experience in people management
- Relevant experience of communicating with a wide range of stakeholders, including peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Advanced proficiency in verbal and written English and local language
Preferred Qualifications
- Experience working with Lean, Six Sigma, and Kaizen techniques
- Experience working in another logistics environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
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