Warehouse Operations Manager
3 weeks ago
Company Overview
Frasers Group is a leading retail company that is rethinking the industry through digital innovation and unique store experiences. As a key player in the market, we are elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Key Responsibilities
- Direct line management and coaching of Warehouse Operatives/Trainee Supervisors, including 1:1s to discuss performance vs expectation and identifying SMART goals when performance is not met.
- Working with the Section Manager to monitor delivery to plan and key areas for improvement.
- Driving performance on key metrics to ensure an efficient warehouse operation that can fulfill customer web and store demand on time and in full.
- Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures.
- Reviewing weekly labour plans to ensure adequate cover and sharing with the Section Manager, highlighting issues/feedback.
- Providing detail when daily/weekly targets are not met and creating a plan to bridge the gap.
- Partnering with the Warehouse Leadership team and other key stakeholders to ensure all strategic activity is on track and supported.
- Supporting the successful implementation of culture change and turnover reduction.
Requirements
- Experience in Warehousing, Logistics, or Supply Chain.
- High potential for people and change management.
- Good systems skills.
- Customer-focused approach to operational management.
- Resilient, flexible, and approachable.
- Problem-solving ability in a fast-paced business.
What's Next?
Our Recruitment Team will review applications, and all candidates will receive a response, whether successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview with the Recruiter, which will be behaviourally focused and centred around how you align with our Culture and Values. If successful, we anticipate two further interview stages with the Hiring Manager/wider team, which will be more technically focused and could include a presentation/task to see your skills in action.
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