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Patient Support Advisor
2 months ago
About Queensway Orthodontics
We are a leading specialist provider of Invisalign in the UK, with a reputation for delivering exceptional patient care and a warm, welcoming environment.
Job Description
We are seeking a highly motivated and organized Patient Support Advisor / Dental Receptionist to join our vibrant team in our Jesmond practice.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a warm and welcoming environment for all patients.
- Manage front of house reception duties, including answering phone calls, responding to emails, and handling patient queries.
- Work collaboratively with the dental team to ensure seamless patient care and efficient practice operations.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- Contribute to the development and implementation of practice policies and procedures.
What We Offer
At Queensway Orthodontics, we offer a competitive salary, additional annual leave for long service, company events, company pension, cycle to work scheme, employee discount, free parking, life insurance, on-site parking, paid volunteer time, referral programme, store discount, and part of the Better health at work programme.
About You
We welcome applications from individuals with previous front of house reception experience, a positive attitude, empathetic and well-organized, and the ability to communicate well with patients and colleagues.
How to Apply
To apply for this exciting opportunity, please submit your latest CV. We look forward to hearing from you
