Bank Care Home Receptionist

2 months ago


Harlow, Essex, United Kingdom Excelcare Holdings Full time
About the Role

We are seeking a highly organized and friendly Receptionist to join our team at Abbot Care Home in Harlow, Essex. As the first point of contact for visitors, you will provide a warm welcome and ensure that all visitors sign in and out. Your excellent communication skills and attention to detail will be essential in ensuring that messages are delivered in a timely manner and calls are transferred to the relevant person.

The successful candidate will have previous experience in a customer-facing or reception role and possess good IT skills, including Word, Excel, and PowerPoint. You will work closely with the Home Manager and Administrator to ensure the home is stocked with stationery and record and report on daily and weekly updates as advised.

Key Responsibilities
  • Provide a warm welcome to all visitors and ensure they sign in and out
  • Answer telephone calls and deliver messages in a timely manner
  • Deal with incoming and outgoing post
  • Ensure the reception area is always kept neat and tidy
  • Work closely with the Home Manager and Administrator to ensure the home is stocked with stationery
  • Record and report on daily and weekly updates as advised
What We Offer
  • 28 days holiday including bank holidays
  • Free on-site parking
  • Enhancement to pay on bank holidays
  • Refer a Friend Scheme rewarding £500 for every person you refer
  • DBS certificate paid by Excelcare
  • Comprehensive induction programme
  • Funded qualifications via the apprenticeship programme (where required)
  • Employee of the month - £100 for outstanding contribution
  • Team appreciation week


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