Facilities Administrator
3 days ago
We are a forward-thinking university seeking a dedicated Receptionist to join our team. As a key member of our Facilities team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our reception area.
Your Key Responsibilities:
- Welcome all visitors, students, and staff in a friendly and professional manner.
- Handle incoming calls, redirect them appropriately, and respond to inquiries.
- Provide general administrative assistance, including managing emails, scheduling meetings, and supporting Students and all the University visitors and colleagues.
- Assist students with inquiries related to course information and all campus facilities, and general academic information.
- Ensure all visitors sign in, issue visitor badges, and inform relevant staff of their arrival.
- Maintain a secure and organised reception area.
- Maintain up-to-date knowledge of campus events, academic schedules, and institutional policies to provide accurate information to students and visitors.
- Collaborate with various departments to facilitate smooth operations, handle room reservations, and manage equipment lending.
Salary and Benefits
The successful candidate can expect a competitive salary of £12,500 per year, plus benefits including 35 days of annual leave, paid leave over Christmas and New Years, birthday leave, comprehensive medical insurance, annual eye care and glasses voucher, comprehensive life assurance, generous pension scheme, University in the Community (three paid days leave for community/charity activity annually), and Cycle to Work Scheme.
Requirements:
- Proven experience as a receptionist or in a similar customer-facing role is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds.
- Multitasking abilities to handle various responsibilities efficiently.
- Proficiency in using office software (e.g., MS Office Suite) and basic computer skills.
- A proactive and positive attitude with the willingness to go the extra mile to assist others.
- A strong commitment to maintaining confidentiality and professionalism.
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