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IT Systems Engineer
2 months ago
We are seeking a highly skilled and experienced IT Systems Engineer to join our team at Carousel Consultancy. As an IT Systems Engineer, you will be responsible for maintaining the company's IT infrastructure and providing top-tier support and technical assistance to employees and clients.
Key Responsibilities- Providing technical support and troubleshooting software, hardware, and systems problems
- Diagnosing and resolving issues using diagnostic tools and remote access
- Network and infrastructure management (wired/wireless networks, LAN, WAN, and VPN infrastructure, etc.)
- Performing routine maintenance and updates on IT systems
- Implementing and managing security measures, including firewalls, antivirus, and backups
- Installing, upgrading, and supporting software and applications
- Managing data backup and recovery processes, ensuring data integrity and confidentiality
- Ensuring adherence to IT policies, procedures, and compliance requirements
- Previous experience and success in a similar hands-on IT Engineer/Systems Administrator roles
- Demonstrable expertise in providing IT support within a busy, fast-paced organization (multi-site experience is advantageous)
- Strong experience with MS operating systems and MS 365 Suite and Administrator
- Strong knowledge and experience with Cisco Meraki firewalls, switches, and APs
- Experienced in troubleshooting and diagnosing IT issues and providing effective resolutions
- The ability to manage and maintain various IT and communication systems
- Familiarity with both PC and Macs
- Professional communications, such as CompTIA A+, Network+, CCNA, MCSE, or equivalent
- Excellent communication skills with the ability to communicate effectively with non-technical colleagues and clients
- Tech-savvy and entrepreneurial mindset with a desire to constantly learn and develop IT knowledge
- Ability to write training documents for software and hardware
- Focused, organized, self-motivated, flexible, and dynamic nature
- Desire to go above and beyond
- Ability to start in role immediately/imminently
Carousel Consultancy is a rapidly growing, world-class business services provider based in Central London. We recognize and reward our employees, identify and admire ambition, and are committed to providing opportunities for professional development and career growth.
We offer a competitive salary of c£40k-£45k, 25 days annual leave (plus BH), fully paid training opportunities, social events, and a bonus scheme.