IT Systems Specialist

1 month ago

Bloomsbury Square, United Kingdom Carousel Consultancy Full time
About the Role

We are seeking a highly skilled IT Systems Engineer to join our team at Carousel Consultancy. As an IT Systems Engineer, you will be responsible for maintaining our IT infrastructure and providing top-tier support and technical assistance to our employees and clients.

Key responsibilities will include troubleshooting hardware, software, and network issues, performing installations, and configuring systems to ensure smooth and efficient technology operations.

The Organisation

Our client is a rapidly growing, world-class business services provider based in Central London. They strive for excellence in everything they do and recognize and reward their employees for their hard work and dedication.

The successful candidate will join a dynamic and ambitious team that is committed to providing opportunities for professional development and career growth.

What's on Offer?

We offer a competitive salary of £40k-£45k, 25 days annual leave (plus bank holidays), fully paid training opportunities, social events, and a bonus scheme.

This is an office-based role, Monday to Friday, with a focus on delivering exceptional IT support and services to our clients.

Key Responsibilities
  • Providing technical support and troubleshooting software, hardware, and systems problems
  • Diagnosing and resolving issues using diagnostic tools and remote access
  • Network and infrastructure management (wired/wireless networks, LAN, WAN, and VPN infrastructure)
  • Performing routine maintenance and updates on IT systems
  • Implementing and managing security measures, including firewalls, antivirus, and backups
  • Installing, upgrading, and supporting software and applications
  • Managing data backup and recovery processes, ensuring data integrity and confidentiality
  • Ensuring adherence to IT policies, procedures, and compliance requirements
Requirements
  • Previous experience and success in a similar hands-on IT Engineer/Systems Administrator roles
  • Demonstrable expertise in providing IT support within a busy, fast-paced organisation (multi-site experience is advantageous)
  • Strong experience with MS operating systems and MS 365 Suite and Administrator
  • Strong knowledge and experience with Cisco Meraki firewalls, switches, and APs
  • Experienced in troubleshooting and diagnosing IT issues and providing effective resolutions
  • The ability to manage and maintain various IT and communication systems
  • Familiarity with both PC and Macs
  • Professional communications, such as CompTIA A+, Network+, CCNA, MCSE, or equivalent
  • Excellent communication skills with the ability to communicate effectively with non-technical colleagues and clients
  • Tech-savvy and entrepreneurial mindset with a desire to constantly learn and develop IT knowledge
  • Ability to write training documents for software and hardware
  • Focused, organised, self-motivated, flexible, and dynamic nature
  • Desire to go above and beyond
  • Ability to start in role immediately/imminently

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