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Client Support Expert

3 months ago


Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £22,000 - £28,000
Client Support Expert

We are seeking a Client Support Expert to provide expert-level support to our customers. Key responsibilities include:

  • Responding to customer inquiries via phone, email, and chat
  • Providing in-depth information about products and services
  • Resolving complex customer issues efficiently and effectively
  • Collaborating with other departments to ensure seamless customer service
  • Staying up-to-date with product and service information

Requirements:

  • Previous experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and CRM systems

Benefits:

  • Competitive salary with performance-based incentives
  • Pension scheme and healthcare benefits
  • Training and development opportunities
  • Supportive work environment with clear career progression