Senior Service Delivery Manager
3 weeks ago
Servicing Service is seeking an experienced Telephone Services Supervisor to join our growing customer service team. In this role, you will play a key part in supporting our team of customer service advisors in delivering exceptional service to our clients across multiple channels.
About the RoleThis is a great opportunity for a motivated and customer-centric individual to develop their skills in a busy and dynamic environment. You will be responsible for leading by example and ensuring that high standards of customer service are maintained at all times.
Responsibilities- Liaising with customers and colleagues to resolve customer queries and issues.
- Maintaining accurate records and reporting any anomalies or concerns.
- Supporting the development and implementation of new processes and procedures.
- Providing coaching and guidance to less experienced members of the team.
The successful candidate will have recent experience in telephone-based customer service and excellent communication and interpersonal skills. An estimated salary of £38,000-£50,000 per annum is offered, dependent on experience and qualifications.
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Service Delivery Manager
4 days ago
Wymondham, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full timeAs a Service Delivery Manager at Norfolk & Suffolk Foundation NHS Trust, you will play a crucial role in ensuring the effective delivery of our services. With a focus on operational management, you will be responsible for leading and managing the team, ensuring they have the necessary skills and knowledge to perform their duties effectively.Key...
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Senior Customer Service Advisor
3 weeks ago
Wymondham, United Kingdom Service Service Full timeIf you have 2+ years of experience recent experience within telephone-based customer service and are looking to take a step up into more of a supervisory role where you are still ‘hands-on’ then this may be the role for you….We are recruiting for a young, dynamic, professional services organisation that provides a full range of support for a selection...
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FM Service Delivery Manager
2 weeks ago
Wymondham, United Kingdom Capita Full timeJob DescriptionWe are seeking an experienced FM Service Delivery Manager to join our team. The successful candidate will lead the on-site service delivery teams, ensuring the delivery of professional services to our client.The role involves developing and maintaining effective customer relationships and partnerships, as well as managing the service delivery...
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Customer Support Team Lead
3 weeks ago
Wymondham, United Kingdom Service Service Full timeWe are recruiting for a dynamic and professional services organisation that provides full support for international e-retailers, brands and manufacturers. As a Senior Customer Service Advisor at Service Service, you will work as part of a small team providing customer support through telephone, email and online chat platforms.Key ResponsibilitiesMain point...
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Senior Customer Service Advisor
1 week ago
Wymondham, Norfolk, United Kingdom Service Service Full timeIf you have 2+ years of experience recent experience within telephone-based customer service and are looking to take a step up into more of a supervisory role where you are still ‘hands-on’ then this may be the role for you…. We are recruiting for a young, dynamic, professional services organisation that provides a full range of support for a...
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Senior Customer Service Advisor
1 month ago
Wymondham, Norfolk, United Kingdom Service Service Full timeIf you have 2+ years of experience recent experience within telephone-based customer service and are looking to take a step up into more of a supervisory role where you are still ‘hands-on’ then this may be the role for you…. We are recruiting for a young, dynamic, professional services organisation that provides a full range of support for a...
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Strategic Information Officer
3 weeks ago
Wymondham, United Kingdom Randstad Delivery Full timeAbout Us: Randstad Delivery is a leading provider of delivery services, dedicated to delivering exceptional results for our clients. We are committed to innovation, customer satisfaction, and employee development.We are seeking a Strategic Information Officer to join our team, responsible for conducting research and gathering information from various...
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Research and Intelligence Specialist
3 weeks ago
Wymondham, United Kingdom Randstad Delivery Full timeJob Title: Research and Intelligence SpecialistWe are seeking a skilled Research and Intelligence Specialist to join our team at Randstad Delivery. As a Research and Intelligence Specialist, you will be responsible for conducting research by gathering and evaluating quantitative and qualitative information from various sources.The successful candidate will...
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Service Delivery Specialist
4 weeks ago
Wymondham, United Kingdom Todd Hayes Ltd Full timeJob SummaryService Delivery SpecialistTodd Hayes Ltd, a global leading construction and industrial franchise, is seeking an experienced Service Delivery Specialist to join their team.This is a full-time position on a maternity cover contract basis based in the UK, offering an estimated salary of £35,000 - £45,000 per annum.Main Responsibilities:Delivering...
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Transportation Service Delivery Specialist
3 weeks ago
Wymondham, United Kingdom Aspect Group Services Ltd Full timeDelivery Driver Job OpportunityWe are seeking an experienced delivery driver to join our team at Aspect Group Services Ltd, playing a crucial role in the success of our operations.The ideal candidate will have a strong focus on customer satisfaction, ensuring timely delivery of supplies and materials to various locations within the designated area.Main...
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IT Service Delivery Expert
3 weeks ago
Wymondham, United Kingdom Netmatters Ltd Full timeNetmatters Ltd is looking for an experienced IT Service Delivery Expert to join our team. In this role, you will be responsible for delivering high-quality IT services to our clients and ensuring that their technical needs are met.You will work closely with our clients to understand their technical requirements and develop solutions to meet those needs. You...
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Senior Electrical Management Role
3 weeks ago
Wymondham, United Kingdom Todd Hayes Ltd Full timeSenior Electrical Management RoleWe are seeking a highly experienced Electrical Manager to join our team in Wymondham.The role involves managing the delivery of electrical engineering projects and services, with a focus on providing excellent customer service.Job Description:* Manage the electrical engineering team to deliver high-quality projects and...
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Accounting Services Professional
2 months ago
Wymondham, United Kingdom Service Service Employment Agency Limited Full timeKey ResponsibilitiesIn this role, you will be responsible for managing a portfolio of clients, providing accounting services including bookkeeping, VAT returns, and payroll. You will also prepare financial statements and tax returns for clients, ensuring accuracy and compliance with regulations. Additionally, you will maintain accurate records of client...
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Facilities Service Director
3 weeks ago
Wymondham, United Kingdom Capita Full timeWe have an exciting opportunity for a building operations manager to join our team at Capita, delivering hard and soft FM services for secure Police investigation sites across Norfolk & Suffolk.As a building operations manager, you will oversee the on-site service delivery teams, ensuring contractual and statutory compliance, best value and operational...
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Senior Telephone Support Specialist
1 week ago
Wymondham, Norfolk, United Kingdom Service Service Full timeService Service is recruiting for a Supervisory Customer Experience Advisor to work within a small but busy team of customer service advisors. The ideal candidate will have recent experience within telephone-based customer service and be looking to take a step up into a more supervisory role where they are still 'hands-on'.You will be working as part of a...
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Telephone Support Supervisor
3 days ago
Wymondham, United Kingdom Service Service Full timeWe are excited to announce a fantastic opportunity for an experienced Telephone Support Supervisor to join our Service Service team! As a key member of our customer service team, you will be responsible for delivering exceptional customer service and resolving customer inquiries in a timely and professional manner.ResponsibilitiesOur ideal candidate will...
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Building Services Director
1 week ago
Wymondham, United Kingdom Capita Full timeWe are seeking an experienced Contract Manager to lead our team at the Two Counties Police Investigation Centres Project in Norfolk & Suffolk. The successful candidate will be responsible for managing the service delivery teams, ensuring contractual and statutory compliance, best value and operational effectiveness within budget to our client.Key...
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Financial Accountancy Manager
2 months ago
Wymondham, United Kingdom Service Service Employment Agency Limited Full timeJob OverviewWe are seeking an experienced accountancy professional to join our team at Service Service Employment Agency Limited. This is a fantastic opportunity for a motivated and detail-oriented individual to manage a portfolio of clients, providing accounting services including bookkeeping, VAT returns, and payroll.About the RoleManage a portfolio of...
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Senior Engineer
3 months ago
Wymondham, United Kingdom Kier Group Full timeSenior Design EngineerKier Professional Services (KPS) are looking for a Senior Engineer to join our growing team based in Norwich.Kier Professional Services (KPS) are the engineering consultancy division of Kier Group, providing design solutions, technical advice, and engineering support to all other Kier business units.We undertake over 2,000 designs a...
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Project Manager
4 days ago
Wymondham, United Kingdom Capita Full timeJob DescriptionWe are seeking a seasoned Contract Management Professional to lead our Facilities Operations team in delivering high-quality services to our clients. As a key member of our team, you will be responsible for managing the delivery of our FM services, ensuring contractual and statutory compliance, and maximizing contract margins without...