Senior Customer Service Advisor
2 days ago
If you have 2+ years of experience recent experience within telephone-based customer service and are looking to take a step up into more of a supervisory role where you are still ‘hands-on’ then this may be the role for you….We are recruiting for a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.You will be working as part of a small but busy team of customer service advisors who provide customer support to 20 + e-commerce brands through telephone, email support and online chat support.You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.Key responsibilities * Act as the main point of contact for agents and assist with customer case resolutions. * Monitor daily operations, including online chat services, inboxes, and payment queues. * Review and share customer feedback * Train and onboard new agents, creating training materials as needed. * Support the Customer Service Manager with scheduling, reporting, and agent performance management. * Manage daily and weekly meetings with stakeholders and internal teams. * Handle system access, chat operations, and agent scheduling support. * Ensure smooth communication and operations for UK/EU teams.Working hours: Monday to Friday 9am-6pm (no weekends)Our client offers a friendly and professional team-work environment and truly great opportunities for development. Once fully trained, there is also the option of working remotely or on a hybrid-basis. If you are interested in the role, please apply and we will call you back for a more in-depth chatDue to the office location, access to your own method of transport would be beneficial for this role
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Senior Customer Service Advisor
2 weeks ago
Wymondham, Norfolk, United Kingdom Service Service Full timeIf you have 2+ years of experience recent experience within telephone-based customer service and are looking to take a step up into more of a supervisory role where you are still ‘hands-on’ then this may be the role for you…. We are recruiting for a young, dynamic, professional services organisation that provides a full range of support for a...
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Service Advisor
3 weeks ago
Wymondham, United Kingdom Service Service Full timeAs a Service Advisor at our organization, you will play a crucial role in delivering exceptional customer experiences to e-retail clients. You will be responsible for responding to customer inquiries, maintaining accurate records, and escalating issues when necessary.Essential Skills:Excellent communication and problem-solving skills.Ability to work in a...
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Service Advisor
6 months ago
Wymondham, United Kingdom Perfect Placement UK Ltd Full time**County**: Norfolk **Town/City**: Wymondham **Sector**: Service Department, Commercial Dealership **Salary**: £25000 - £27000 per annum **Job ref**: 132168 **Our client a leading agricultural company, We are currently recruiting for a keen and driven Service Advisor to help manage their service department at a large site in the Norfolk area.** you...
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Customer Service Representative
3 weeks ago
Wymondham, United Kingdom Service Service Full timeWe are looking for a Customer Service Representative to support our e-retail clients. As a key member of our team, you will be responsible for providing exceptional customer service via phone, email, and chat.Key Responsibilities:Respond to customer inquiries in a timely manner, resolving issues at the first point of contact.Maintain accurate records of...
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Service Advisor
6 months ago
Wymondham, United Kingdom Badger Associates Ltd Full time**Service Advisor - Wymondham Area - circa £25,000** A Service Advisor is required in Wymondham to work within a small, friendly and welcoming team. You'll be required to assist customers in all aspects and aftersales to generate labour sales and maximise the volume of work booked through the workshop against manning levels and potential profitability. To...
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Senior Customer Service Advisor
2 weeks ago
Wymondham, Norfolk, United Kingdom CV-Library Full timeIf you have 2+ years of experience recent experience within telephone-based customer service and are looking to take a step up into more of a supervisory role where you are still ‘hands-on’ then this may be the role for you…. We are recruiting for a young, dynamic, professional services organisation that provides a full range of support...
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Vehicle Service Advisor
6 months ago
Wymondham, United Kingdom Infinity Recruitment Consultancy Limited Full timeOur client with offices based in Wymondham is seeking a Vehicle Service Advisor to join them on a full time permanent basis Monday to Friday 8.00am-5.30pm (42.5 hours per week) Working within the aftermarket team, you will be responsible for liaising with customers following vehicle checks during service & repairs to agree additional work to be conducted,...
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Trainee Mortgage Advisor
7 days ago
Wymondham, United Kingdom Abbotts Full timeJob DescriptionAbbotts Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Wymondham. OTE £35kWe are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable...
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Financial Services Advisor
2 days ago
Wymondham, United Kingdom Abbotts Full timeAbout the Opportunity:">This is an exciting opportunity for a Trainee Mortgage and Protection Advisor to join our dynamic team at Abbotts Estate Agency. As a member of our team, you will have the chance to work in a fast-paced, target-driven environment, building strong relationships with Estate Agency teams and developing your skills and knowledge in...
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Trainee Parts Advisor
3 weeks ago
Wymondham, United Kingdom Todd Hayes Ltd Full timeTrainee Parts Advisor Our client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team. This is a full-time, permanent role, based in Wymondham. Main Purpose of the Role: You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer. ...
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Trainee Parts Advisor
3 weeks ago
Wymondham, United Kingdom Todd Hayes Ltd Full timeTrainee Parts AdvisorOur client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team.This is a full-time, permanent role, based in Wymondham.Main Purpose of the Role:You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer.Knowledge,...
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Trainee Parts Advisor
3 weeks ago
Wymondham, United Kingdom Todd Hayes Ltd Full timeTrainee Parts AdvisorOur client a global, leading construction and industrial franchise are actively seeking a Trainee Parts Advisor to join their team.This is a full-time, permanent role, based in Wymondham.Main Purpose of the Role:You will on occasion need to present a Parts solution to the customer and frequently liaise with the Manufacturer.Knowledge,...
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Accounting Services Professional
3 weeks ago
Wymondham, United Kingdom Service Service Employment Agency Limited Full timeKey ResponsibilitiesIn this role, you will be responsible for managing a portfolio of clients, providing accounting services including bookkeeping, VAT returns, and payroll. You will also prepare financial statements and tax returns for clients, ensuring accuracy and compliance with regulations. Additionally, you will maintain accurate records of client...
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Parts Advisor
6 months ago
Wymondham, United Kingdom Recra Consulting Full time**_Recra are working in partnership_** with a well known British manufacturer of equipment for construction, agriculture, waste handling, and demolition. We are looking for a Parts Advisor to join their team on a full time, permanent basis. The main purpose of this role is offer assistance in all sectors of the Parts and Service departments, including the...
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E-Retail Support Specialist
3 weeks ago
Wymondham, United Kingdom Service Service Full timeWe require an E-Retail Support Specialist to join our dynamic services organization. This is a challenging yet rewarding role that requires strong problem-solving skills and attention to detail.Responsibilities:Provide top-notch customer service to e-retail clients, ensuring their needs are met and exceeded.Update client information and maintain accurate...
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Temporary Works Advisor
3 months ago
Wymondham, United Kingdom Kier Group Full timeTemporary Works AdvisorDo you have experience in Temporary Works Design? Would you like to work on a vast range of construction and infrastructure related schemes, including some of the UK's most high-profile projects? Then please read onWe're looking for a Temporary Works Advisor to join our Kier Professional Services (KPS) team based in Norwich.Kier...
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Temporary Works Advisor
3 months ago
wymondham, United Kingdom Kier Group Full timeTemporary Works AdvisorDo you have experience in Temporary Works Design? Would you like to work on a vast range of construction and infrastructure related schemes, including some of the UK's most high-profile projects? Then please read on We're looking for a Temporary Works Advisor to join our Kier Professional Services (KPS) team based in...
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Temporary Works Advisor
6 months ago
Wymondham, United Kingdom Kier Group Full timeTemporary Works AdvisorDo you have experience in Temporary Works Design? Would you like to work on a vast range of construction and infrastructure related schemes, including some of the UK's most high-profile projects? Then please read on We're looking for a Temporary Works Advisor to join our Kier Professional Services (KPS) team based in...
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Temporary Works Advisor
4 months ago
Wymondham, United Kingdom Kier Group Full timeTemporary Works AdvisorDo you have experience in Temporary Works Design? Would you like to work on a vast range of construction and infrastructure related schemes, including some of the UK's most high-profile projects? Then please read on We're looking for a Temporary Works Advisor to join our Kier Professional Services (KPS) team based in...
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Temporary Works Advisor
2 weeks ago
Wymondham, United Kingdom Kier Group Full timeTemporary Works AdvisorDo you have experience in Temporary Works Design? Would you like to work on a vast range of construction and infrastructure related schemes, including some of the UK's most high-profile projects? Then please read on We're looking for a Temporary Works Advisor to join our Kier Professional Services (KPS) team based in...