Pet Reception Support Specialist

12 hours ago


Kendal, Cumbria, United Kingdom Vets Now Full time

We are seeking a highly organized and detail-oriented Veterinary Receptionist to join our team at Vets Now. As a key member of our team, you will provide exceptional customer service, manage administrative tasks, and contribute to the overall success of our organization.

About Our Organization

As the UK's leading provider of emergency pet care, we serve over 1700 veterinary practices across the country. Our dedicated out-of-hours clinics and 24/7 pet emergency hospitals deliver compassionate care to pets in need.

The Job

This is a part-time position requiring every other weekend, Saturday from 12:00 to 20:00 and Sunday from 09:00 to 21:00. You will work closely with our team to provide excellent customer service, handle administrative tasks, and contribute to the overall success of our organization.

  • Responsibilities:
  • Providing exceptional customer service to pet owners
  • Handling administrative tasks to maintain efficient operations
  • Managing cash handling and processing payments
  • Performing tasks to support the team
Our Benefits
  • Competitive salary: £12.00 per hour plus benefits
  • 7 weeks' annual leave (pro rata)
  • Birthday as a paid day off
  • Cash Health Plan provided by Simply Health
  • Vets Now For You – reward gateway offering discounts and cashback
  • £780 CPD allowance (pro rata)
  • 10 hours paid CPD hours annually (pro rata)
  • Family-friendly policies including sick, maternity, paternity, and adoption pay schemes
  • UK Standard Pension contributions (5% Employee/3% Employer)
  • Up to 50% discounted staff pet care
  • Paid volunteering days
  • Death in service (two times annual salary)


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