Technical Support Assistant
5 days ago
About the Company
Our client is a well-established company trading for over 40 years in the weighing machine industry for selling, servicing, repairing and calibrating. They are seeking a highly motivated and customer-focused individual to fill the position of Technical Support Assistant.
Job Description
- Maintaining records of service visits and calibrations;
- Providing quotations for Sales & Service customers;
- Processing sales and service quotations, orders, pro formas, and invoices using Sage 50 software.
Requirements
- Prior experience working in a similar role involving service administration, ideally in a technical environment;
- Strong IT proficiency, with good knowledge of MS Office, particularly Outlook, Word, and Excel;
- Experience with Sage 50 or equivalent is essential;
- Experience of ACT CRM system or similar is an advantage;
- Excellent attention to detail;
- Excellent communication and customer service skills, both verbally and in writing;
- Enjoys working as part of a collaborative team.
This is a fantastic opportunity to develop your career in a company that prioritises customer satisfaction and quality products.
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