Technical Support Specialist
4 weeks ago
Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Woodrow Mercer Tech. As a Technical Support Specialist, you will provide face-to-face technical support to our staff members using Windows and MS Teams technologies.
Key Responsibilities:
- Resolve end-user incidents and provide technical support
- Upskill the support team and assist with new technology implementations
- Collaborate with the team to improve technical support processes
Requirements:
- Minimum of 1 year of experience in IT support
- Strong technical skills in Windows and MS Teams
- Excellent customer service and problem-solving skills
About Us: Woodrow Mercer Tech is a global organization committed to personal development and growth. We offer a dynamic and supportive work environment that encourages our employees to thrive.
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