Client Accounting Team Lead
1 week ago
Client Accounts Assistant Manager
We are seeking a highly skilled and experienced Client Accounts Assistant Manager to join our team at Connells Group. As a key member of our Client Accounting team, you will be responsible for the day-to-day management of the team, ensuring that all deadlines are met and that the department is operating efficiently.
Key Responsibilities:
- Manage the Client Accounting team to ensure that all tasks are completed to a high standard and that deadlines are met.
- Develop and implement processes and procedures to improve the efficiency and effectiveness of the department.
- Provide training and development opportunities to team members to enhance their skills and knowledge.
- Ensure that all customer service standards are met and that clients receive a high level of service.
- Be a point of escalation for complaints and queries from clients and staff.
- Contribute to the development of the department's policies and procedures.
Requirements:
- Proven experience in a management role, preferably in a client accounting or financial services environment.
- Excellent leadership and motivational skills, with the ability to inspire and develop a high-performing team.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders.
- Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues.
- Experience of working in a fast-paced environment, with the ability to prioritize tasks and manage multiple projects simultaneously.
About Connells Group:
Connells Group is one of the largest and most successful estate agency and property services providers in the UK. We offer a range of services, including residential sales and lettings, new homes, mortgage services, surveying, conveyancing, and more. We are committed to providing a high level of service to our clients and are proud of our reputation for excellence.
Equal Opportunities Employer:
Connells Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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