Client Accounts Coordinator

18 hours ago


Leighton Buzzard, Central Bedfordshire, United Kingdom Connells Group Full time

Client Accounts Coordinator

Connells Group is seeking a skilled Client Accounts Coordinator to join their team in Head Office, Leighton Buzzard. As a key member of the client accounts team, you will provide exceptional customer service to all Lettings Branches, Landlords, and Tenants.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Maximize rental income by communicating with debtors, negotiating payment arrangements, and monitoring aged debt.
  • Load and check property, landlord, and tenant details onto the client accounts computer system.
  • Process renewals, terminations, and returns of deposits.
  • Ensure accurate records and allocate funds correctly.
  • Process rents received and remit to landlords daily.
  • Produce statements to landlords detailing transactions.
  • Perform ad hoc duties as required by the line manager.

Requirements:

  • Excellent communication and customer service skills.
  • Strong PC and technology skills.
  • Excellent writing skills.
  • Good analytical ability.
  • Ability to work under pressure and meet deadlines.
  • Flexible approach to working.

About Connells Group:

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. With a network of nearly 1200 branches nationwide, the Group offers a range of consumer and corporate services.

Connells Group is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates.



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