Customer Service Representative

5 days ago


St Helens, St. Helens, United Kingdom Rodericks Dental Limited Full time
Dental Receptionist Job Opportunity

We are seeking a highly skilled and motivated Dental Receptionist to join our team at Rodericks Dental Limited in St Helens, WA10. As a key member of our practice, you will be responsible for providing exceptional patient care and ensuring a smooth day-to-day operation.

Key Responsibilities:
  • Front Desk Operations: Manage patient flow, handle phone calls, and respond to online inquiries in a professional and courteous manner.
  • Practice Administration: Maintain accurate records, process payments, and chase outstanding debt in a timely and efficient manner.
  • Team Collaboration: Work closely with dental professionals to ensure seamless communication and coordination of patient care.
Requirements and Qualifications:
  • Excellent Communication Skills: Ability to build rapport with patients, colleagues, and external partners in a fast-paced environment.
  • Organizational Abilities: Strong attention to detail, ability to prioritize tasks, and maintain accuracy in record-keeping.
  • IT Proficiency: Familiarity with software applications, including SOE systems, and ability to learn new technology quickly.
Benefits and Compensation:

We offer a competitive salary of £25,000 per annum, plus a practice performance bonus scheme, which provides opportunities for growth and recognition within the company.



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