Operational Transformation Lead

3 days ago


Telford, Telford and Wrekin, United Kingdom Talent Works Full time

Talent Works is seeking an experienced Operational Transformation Lead to lead the development and implementation of process improvements and drive operational excellence.

This is an exciting opportunity to make a tangible impact on our processes, with a competitive salary of $180,000 - $250,000 depending on experience, plus benefits and opportunities for growth.

About the Role:

In this role, you'll work closely with cross-functional stakeholders to identify areas for improvement and develop process models that enable future process mining and RPA. You'll also have the opportunity to leverage your expertise in process modelling, Lean/Six Sigma principles, and business analysis techniques to drive innovation and improvement.

Key Responsibilities:

  • Lead the development and implementation of process improvements, driving operational excellence and improving business outcomes.
  • Collaborate with Agile development teams to ensure technology requirements are met and outputs meet the highest standards.
  • Use Lean/Six Sigma principles to challenge and improve 'as-is' and 'to-be' processes, embedding effectiveness within a fast-paced, high-growth organisation.
  • Develop and maintain strong relationships with stakeholders, ensuring alignment with strategic goals and identifying opportunities for process automation.
  • Manage a small team, ensuring their development and the quality of their outputs.

Requirements:

Essential:

  • Lean Practitioner qualification.
  • Proven experience in process analysis, including creating BPMN2-compliant documentation.
  • Experience using BPM tools (e.g., Signavio).
  • Strong knowledge of LEAN principles, value stream mapping, and process mining.
  • Ability to evaluate undocumented processes, creating accurate 'as-is' maps and reengineering processes to address root causes.

Benefits:

We offer a collaborative and fast-paced work environment, opportunities for professional growth and development, and the chance to contribute to a company shaping the telecoms industry.



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