Concierge Support Specialist

2 weeks ago


London, Greater London, United Kingdom Block Recruit Full time

Job Description

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We are seeking a highly organized and communicative Resident Services Assistant to join our team at Block Recruit in Northeast London. The successful candidate will be responsible for providing exceptional customer service, managing resident communications, and ensuring smooth building operations.

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About the Position

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In this role, you will work closely with the Resident Services Manager and Supervisor to deliver top-notch customer service and create a welcoming community. Your primary responsibilities will include coordinating check-ins, handling maintenance requests, and managing resident communications.

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Duties

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  • Collaborate with the Resident Services Manager and Supervisor to provide exceptional customer service.
  • Support building operations, including maintenance requests and health & safety checks.
  • Effectively manage resident communications, complaints, and service bookings.
  • Develop Microsoft Office skills and adaptability to learn new systems.
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Salary Details

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The estimated annual salary for this position is approximately £30,500.



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