Service Operations Coordinator

3 weeks ago


Tipton, Sandwell, United Kingdom AB Volvo Full time
About the Role
The ideal candidate will be responsible for providing exceptional customer service to promote the profitable sale of workshop services and products. This includes carrying out administrative tasks efficiently, monitoring work-in-progress reports, and communicating with customers to inform them of additional work required.

Responsibilities include:
  1. To perform service department invoicing and administration systems efficiently.
  2. To monitor WIP reports to clear workshop instructions as soon as possible.
  3. To contact customers to inform them of any additional work needed and issue accurate quotations.

Requirements
We are seeking a highly skilled individual with excellent IT knowledge and communication skills. The ideal candidate will have experience in customer service or a related field and be familiar with relevant systems relating to the service department.

Salary: Up to £30,000 basic plus overtime paid at time and half.

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