Administrative Support Specialist

2 weeks ago


West Bromwich, Sandwell, United Kingdom ABL Health Ltd Full time

Job Overview

">

We are seeking an experienced Administrator to join our team at ABL Health Ltd. This key role requires robust organisational, communication skills and a positive approach to customer service.

The ideal candidate will provide administrative support for our service, ensuring the smooth running of the office and the administration of programs to meet targets and deadlines set by funding bodies.

Main Responsibilities:

  • Provide a range of administration duties for the service, including patient and health professional letters, patient database updates, appointment bookings, telephone queries, and liaising with health professionals and colleagues.
  • Ability and experience of working to own initiative in an administration role.
  • Taking incoming calls, ensuring that calls are transferred to the relevant person/department and that messages are handled efficiently.
  • Working within a busy office as part of a team and providing general clerical and administrative support, including word processing and filing routine correspondence.
  • Providing professional administration services to clients and identifying specific needs.
  • Managing and maintaining confidential patient files on a database and paper.
  • Managing and promptly handling incoming healthcare referrals, adhering to company timescales.
  • Booking appointments for clients and using appropriate calendar software.
  • Recording client data accurately on the appropriate service database.
  • Exchanging information using IT systems, including Excel and Word.
  • Encouraging and assessing the client's readiness for specific behaviour change.
  • Working with service leads to source new venues.
  • Weekly monitoring of workload and service targets.
  • General administration (record keeping, filing, etc.).

Salary: £22,000 - £25,000 per annum, depending on experience.

Requirements:

  • Demonstrable experience in an administration role.
  • Experience of working in a team environment.

Skills & Knowledge:

Essential:

  • Experience with databases.
  • Excellent interpersonal skills.
  • Excellent communication skills, including listening, verbal and written.
  • Excellent telephone manner.
  • Ability to work under high pressure and in a fast-paced environment.
  • Excellent organisational and time management skills.
  • Efficient problem-solving skills.

Benefits:

  • Flexible working hours.
  • Ongoing training and development opportunities.

About Us:

ABL Health Ltd is a fast-paced, growing community health organisation. We are passionate about delivering evidence-based, innovative, effective, and relevant health care services in partnership with individuals, communities, and stakeholders.

We are a values-driven organisation, dedicated to reducing health inequalities and improving people's lives.



  • West Bromwich, Sandwell, United Kingdom AWD online Full time

    Job Title: Office Administration Support SpecialistWe are seeking a skilled Office Administration Support Specialist to join our team at AWD online. The successful candidate will provide administrative and customer-focused support to our team, ensuring seamless order processing, effective communication, and efficient record management.Key...


  • West Bromwich, Sandwell, United Kingdom Trust In Care Full time

    About UsAt Trust In Care, we pride ourselves on delivering high-quality services to our clients. We are committed to providing a supportive work environment that fosters growth and development.Job DescriptionWe are seeking a seasoned Business Administrator to join our team, responsible for maintaining accurate records, handling correspondence, and...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a highly organized and efficient Administrator to provide administrative support for our team in West Bromwich, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming calls, emails, and correspondence.Maintain office supplies and...


  • West Bromwich, Sandwell, United Kingdom North Thames Genomics Laboratory Hub Full time

    Job DescriptionWe are seeking an experienced Administrative Support Coordinator to join our team at the North Thames Genomics Laboratory Hub. This role will provide administrative support to Cygnet Heathers and Meadow Mews services, working closely with clinical staff to ensure smooth day-to-day operations.Main Responsibilities:Provide high-quality...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Care Support Specialist at beBee Professionals in West Bromwich, you will play a vital role in enhancing the quality of life for our clients by providing direct care and support on a daily basis.Key Responsibilities:Assist clients with daily personal tasks, such as bathing, dressing, and eating.Help in the administration of medication and monitor...

  • Support Specialist

    3 months ago


    West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in West Bromwich, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming correspondence and maintain office...


  • West Bromwich, Sandwell, United Kingdom Gleeson Recruitment Group Full time

    About UsGleeson Recruitment Group is a dynamic and forward-thinking organization.Job Title: Administrative HR Support CoordinatorOverviewThis role involves providing administrative support to the HR team, ensuring seamless operations and exceptional service delivery.The ideal candidate will have experience in HR administration and be proficient in using...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £18,000 - £25,000

    **About the Role**We are looking for an Education Support Specialist to join our team at beBee Professionals. The successful candidate will be responsible for supporting teachers in the classroom and ensuring students receive a high-quality education.Key Responsibilities:Supervise and manage classrooms in the absence of the regular teacher.Deliver...


  • West Bromwich, Sandwell, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    Black Country Healthcare NHS Foundation Trust is a major provider of NHS mental health services across Dudley, Sandwell, Walsall and Wolverhampton.We're seeking an experienced administration officer to join our Child and Adolescent Mental Health Service (CAMHS) Single Point of Access (SPA) administration team as a team lead.The successful candidate will be...

  • IT Support Specialist

    3 weeks ago


    West Bromwich, Sandwell, United Kingdom Infinite Talent Full time

    Infinite Talent seeks an experienced IT Support Officer to join their team in Birmingham & Sandwell. As a field-based role, the successful candidate will be required to travel to schools within the area and provide comprehensive support for educational applications, cloud technologies, and network infrastructure.About the Role: We are looking for an...

  • Support Specialist

    2 months ago


    West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are looking for a highly skilled Support Specialist to join our team at beBee Professionals. The ideal candidate will have excellent communication skills and be able to provide exceptional support to our customers.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and...


  • West Bromwich, Sandwell, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a highly motivated Education Support Specialist to join our team at beBee Professionals in West Bromwich. The successful candidate will support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide support to students...


  • West Bromwich, Sandwell, United Kingdom Atkore Full time

    Job OverviewWe are seeking an experienced Technical IT Support Specialist to join our team in Coleshill, West Bromwich. As a key member of our international support team, you will deliver first-class end-user IT support and collaborate with the global Atkore IT team.


  • West Bromwich, Sandwell, United Kingdom WEST BROMWICH MORTGAGE COMPANY LIMITED Full time

    **Company Overview**We are a leading mortgage company, and we're seeking an experienced IT Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for implementing, documenting, and supporting our corporate network infrastructure.


  • West Bromwich, Sandwell, United Kingdom The West Brom Full time

    OverviewThe West Brom is a leading organization seeking an experienced Technical Support Specialist to join our Desktop Support Team. This role offers a unique opportunity to work in a dynamic environment, collaborating with various sectors of the organization.Key ResponsibilitiesProvide technical support and troubleshooting services for desktop endpoints,...


  • West Bromwich, Sandwell, United Kingdom Adullam Homes Full time

    Job Title: Housing Support SpecialistLocation: BirminghamJob Description:We are seeking a Housing Support Specialist to join our team at Adullam Homes Housing Association Ltd. The successful candidate will be responsible for delivering a consistently high customer service to tenants, licensees, or occupants of Adullam properties within the context of...


  • West Bromwich, Sandwell, United Kingdom Sandwell College Full time

    Join Our Team as a Support and Enablement SpecialistWe are seeking a highly motivated and experienced individual to join our team as a Support and Enablement Specialist. This role is ideal for someone who has a passion for supporting learners with special needs and is looking for a challenging and rewarding career opportunity.About the RoleThis position will...


  • West Bromwich, Sandwell, United Kingdom CIH International Housing Group Full time

    Job SummaryAs a Housing Support Specialist with CIH International Housing Group, you will work closely with clients to understand their support needs and develop tailored plans to achieve their goals.We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including annual holiday entitlement and a...


  • West Bromwich, Sandwell, United Kingdom Infinite Talent Full time £27,000

    Seeking a highly skilled IT Support Officer to join our team at Infinite Talent. As an IT Support Officer, you will provide comprehensive technical support for educational applications, cloud technologies, and network infrastructure.Key Responsibilities:Technical Support: Provide efficient resolution of issues and proactive maintenance of IT systems,...


  • West Bromwich, Sandwell, United Kingdom Great Bridge Partnerships for Health Full time

    About the RoleAs a Reception and Administrative Support Officer with Great Bridge Partnerships for Health, you will be the first point of contact for patients and visitors, providing a positive and professional image of the organisation. Your role will involve supporting clinicians in ensuring the smooth running of clinics and services.Main...