IT Support Technical Specialist
4 days ago
Seeking a highly skilled IT Support Officer to join our team at Infinite Talent. As an IT Support Officer, you will provide comprehensive technical support for educational applications, cloud technologies, and network infrastructure.
Key Responsibilities:
- Technical Support: Provide efficient resolution of issues and proactive maintenance of IT systems, ensuring they are updated and functioning optimally.
- System Management: Manage the installation, upgrade, and maintenance of network infrastructure and applications, maintaining all technical documentation.
- Service Support: Act as a point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process.
Requirements:
- Technical Expertise: Proficient in Microsoft 365 administration and management, including Entra ID and Intune.
- Networking Experience: Minimum 2 years' experience of installation, configuration, and maintenance of Windows-based operating systems, with experience of networking computers and Microsoft server technologies.
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