Social Housing Advisor

2 weeks ago


Belfast, United Kingdom Cpl Healthcare Full time
Housing and Welfare Expert Job Description

We are currently recruiting for a Housing and Welfare Expert to join our team at Cpl Healthcare in Belfast. As a key member of our social housing provider team, you will play a vital role in ensuring the well-being of our customers.

Key Responsibilities:

  • To resolve customer enquiries via phone, email, and mail, adhering to company policies and procedures.
  • To liaise with maintenance staff and external contractors for repairs and appointments, ensuring prompt resolution of issues.
  • To perform customer surveys and book health and safety appointments, promoting a safe and healthy living environment.

Required Skills and Qualifications:

  • A minimum of 5 GCSEs (English and Math) or equivalent qualification.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Benefits Package:

  • An attractive salary of £22,000 - £28,000 per annum, depending on experience.
  • A comprehensive benefits package, including a generous holiday entitlement, pension contribution, and learning and development opportunities.

About Our Company:

Cpl Healthcare is a leading recruitment agency specializing in healthcare and social care recruitment. We pride ourselves on delivering exceptional service to our clients and candidates, and we are committed to making a positive impact in the communities we serve.


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