Operational Manager

6 days ago

Minehead, Somerset, United Kingdom Butlin's Full time
Job Description

About the Role

We are seeking a highly skilled and experienced Operational Manager to join our team at Butlin's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurants and quick service restaurants across the resort.

Key Responsibilities

  • Lead and manage a team of staff to deliver exceptional customer service and high-quality food and beverage experiences.
  • Develop and implement operational plans to meet business objectives and drive sales growth.
  • Monitor and control costs, ensuring efficient use of resources and minimizing waste.
  • Collaborate with other departments to ensure seamless service delivery and resolve any issues that may arise.
  • Provide coaching and training to staff to enhance their skills and knowledge.

About You

We are looking for a seasoned leader with a proven track record in managing high-performing teams in a fast-paced environment. You should have excellent communication and interpersonal skills, with the ability to motivate and inspire your team to deliver exceptional results.

Requirements

  • Previous experience in a similar role, preferably in the hospitality or food service industry.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Ability to work effectively in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.

About Butlin's

Butlin's is a leading provider of holiday breaks and entertainment experiences. We are committed to delivering exceptional customer service and creating memorable experiences for our guests. Our team is passionate about providing an Altogether More Entertaining and Fun Break, and we are looking for like-minded individuals to join our team.

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