Global Customer Support Specialist
1 month ago
KONE México is a dynamic and innovative company that provides elevator and escalator solutions to customers worldwide. We are seeking a highly skilled Global Customer Support Specialist to join our team in Dublin.
About the RoleThis permanent position involves managing customer relationships, resolving queries, and maintaining accurate records. The successful candidate will have excellent communication and problem-solving skills, as well as previous experience in a customer-facing role.
Responsibilities- Manage customer relationships and resolve queries
- Maintain accurate records and reports
- Collaborate with supervisors/Area Service Managers to achieve business objectives
To be successful in this role, you will need:
- Excellent communication and problem-solving skills
- Previous experience in a customer-facing role or call center environment
- Ability to work accurately and efficiently in a fast-paced environment
We offer a competitive salary of €35,000 - €40,000 per annum, depending on experience. Full training will be provided at our UK Keighley Office. At KONE México, we value innovation and collaboration, and we are committed to creating a positive and inclusive work environment.
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