Airtime Billing Manager

3 weeks ago


Redhill, Surrey, United Kingdom Shorterm Group Full time
Job Title: Airtime Billing Manager

At Shorterm Group, we are seeking an experienced Airtime Billing Manager to join our team. As a key member of our operations team, you will be responsible for managing all aspects of the UK monthly billing cycle, including the monthly management reporting.

Key Responsibilities:
  • Manage the UK Airtime Billing team and oversee the day-to-day airtime activities.
  • Liaise with internal and Group teams to ensure seamless billing and provisioning processes.
  • Produce and analyze airtime reports to aid the CEO, Sales Director, and other colleagues.
  • Act as a subject matter expert for NIBS, INSIGHT provisioning, and airtime third-party systems.
  • Support and help other Group airtime teams as required to ensure consistency in airtime processes and reporting.
Requirements:
  • Team management experience.
  • Airtime billing and provisioning experience with a track record of delivering high-level global customer service.
  • Experience with Telecoms billing software and/or billing processes.
  • Attention to detail and ability to prioritize tasks under pressure.
  • Excellent written and verbal communication skills.
  • Ability to learn quickly and adapt to new services.
Benefits:
  • 25 days holiday and bank holidays.
  • Pension matched up to 7.5%.
  • Free onsite gym (Redhill site).
  • Free onsite parking.
  • Free onsite electric charging facility.
  • Life Assurance (after 6-month probation).
  • Private medical (after 6-month probation).


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