Customer Loyalty Manager

3 days ago

London, Greater London, United Kingdom Chapel Down Full time
Customer Loyalty Manager

Are you a marketing enthusiast with a passion for wine? We're seeking an experienced individual to drive our customer marketing strategy and enhance brand visibility.

Key Responsibilities:
  • Develop and lead customer marketing plans and activities that align with company goals
  • Collaborate with senior sales team to develop annual customer marketing strategy
  • Create and execute shopper marketing activities across multiple retailers
  • Work with creative partners to deliver brand assets and maintain brand guidelines
  • Represent the brand at consumer events and maintain relationships with key stakeholders
Requirements:
  • Proven experience in customer marketing and budget management
  • Excellent communication and relationship management skills
  • Passion for wine and deep understanding of the industry
  • Experience of briefing creative work and working with brand guidelines
  • Proficient in Microsoft Office
What We Offer:
  • Competitive salary and performance-related bonus
  • 25 days' holiday plus a day off on your birthday
  • Wine allowance and employee discount
  • Enhanced family leave policies and employee assistance programme
  • Quarterly company social events

Chapel Down is a leading wine producer with a strong brand presence in the UK. We're proud to be recognised as a Sunday Times 'Best Places to Work' in 2023 and 2024.

  • AWS Data Architect

    3 weeks ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    About the RoleWe are seeking a highly skilled Data Architect to join our team at IAG Loyalty. As a Data Architect, you will play a critical role in designing, developing, and maintaining the data models that support our team's work.Key ResponsibilitiesData Modeling: Lead the creation of conceptual, logical, and physical data models that support our team's...

  • AWS Data Architect

    3 weeks ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    About the RoleWe are seeking a highly skilled Data Architect to join our team at IAG Loyalty. As a Data Architect, you will play a critical role in designing, developing, and maintaining the data models that support our team's work.Key ResponsibilitiesData Modeling: Lead the creation of conceptual, logical, and physical data models that support our team's...

  • Lead Developer

    2 days ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    About the RoleWe're seeking a highly skilled Tech Lead to spearhead the development and operation of critical technologies for The Wine Flyer, a new eCommerce venture from IAG Loyalty. As a key member of our team, you'll play a pivotal role in ensuring our platforms support the success of our commercial and operational teams.Key ResponsibilitiesLead the...

  • Lead Developer

    2 days ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    About the RoleWe're seeking a highly skilled Tech Lead to spearhead the development and operation of critical technologies for The Wine Flyer, a new eCommerce venture from IAG Loyalty. As a key member of our team, you'll play a pivotal role in ensuring our platforms support the success of our commercial and operational teams.Key ResponsibilitiesLead the...

  • Customer Loyalty Program Manager

    3 weeks ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Summary: We are seeking a seasoned professional to lead our customer retention efforts and drive long-term growth for our DTC business.About the Role: As the Head of Customer Retention Strategy, you will be responsible for developing and executing a comprehensive retention strategy that includes LTV optimization, user experience enhancement, and customer...

  • Data Architect

    4 weeks ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    About the RoleWe are seeking a highly skilled Data Architect to join our team at IAG Loyalty. As a Data Architect, you will play a critical role in designing, developing, and maintaining our data models to support our business objectives.Key ResponsibilitiesData Modeling: Lead the creation of conceptual, logical, and physical data models that support our...

  • Head of Customer Retention and Loyalty

    3 days ago

    London, Greater London, United Kingdom Salt Full time

    Head of Customer Retention and LoyaltyAt Salt, we're seeking a seasoned professional to lead our customer retention and loyalty efforts. As a key member of our digital team, you'll be responsible for driving international CRM and loyalty initiatives that foster long-term relationships with our customers.Key Responsibilities:Develop and execute a...

  • Head of Customer Retention and Loyalty

    2 days ago

    London, Greater London, United Kingdom Salt Full time

    Head of Customer Retention and LoyaltyAt Salt, we're seeking a seasoned professional to lead our customer retention and loyalty efforts. As a key member of our digital team, you'll be responsible for driving international CRM and loyalty initiatives that foster long-term relationships with our customers.Key Responsibilities:Develop and execute a...

  • Head of Customer Retention and Loyalty

    5 days ago

    London, Greater London, United Kingdom Salt Full time

    {"h1": "Head of Customer Retention and Loyalty", "p": "At Salt, we are seeking a highly skilled and experienced Head of Customer Retention and Loyalty to join our growing digital function in Central London. As a key member of our team, you will be responsible for driving international CRM and loyalty strategies to drive business...

  • Head of Customer Retention and Loyalty

    5 days ago

    London, Greater London, United Kingdom Salt Full time

    {"h1": "Head of Customer Retention and Loyalty", "p": "At Salt, we are seeking a highly skilled and experienced Head of Customer Retention and Loyalty to join our growing digital function in Central London. As a key member of our team, you will be responsible for driving international CRM and loyalty strategies to drive business...

  • Head of Customer Retention

    6 days ago

    London, Greater London, United Kingdom Salt Full time

    Salt is seeking a seasoned professional to lead their Customer Retention & Loyalty function. As Head of Customer Retention & Loyalty, you will be responsible for driving international CRM & loyalty initiatives. The company is undergoing an exciting growth phase, with CRM & Loyalty at the heart of their digital plans for the next 5 years. You will have the...

  • Head of Customer Retention

    6 days ago

    London, Greater London, United Kingdom Salt Full time

    Salt is seeking a seasoned professional to lead their Customer Retention & Loyalty function. As Head of Customer Retention & Loyalty, you will be responsible for driving international CRM & loyalty initiatives. The company is undergoing an exciting growth phase, with CRM & Loyalty at the heart of their digital plans for the next 5 years. You will have the...

  • Head of Customer Retention

    3 days ago

    London, Greater London, United Kingdom Salt Full time

    A leading fashion brand is seeking a seasoned professional to lead their Customer Retention & Loyalty function. As Head of Customer Retention & Loyalty, you will be responsible for driving international CRM & loyalty initiatives. The company is undergoing an exciting growth phase, with CRM & Loyalty at the heart of their digital plans for the next 5 years....

  • Head of Customer Retention

    3 days ago

    London, Greater London, United Kingdom Salt Full time

    A leading fashion brand is seeking a seasoned professional to lead their Customer Retention & Loyalty function. As Head of Customer Retention & Loyalty, you will be responsible for driving international CRM & loyalty initiatives. The company is undergoing an exciting growth phase, with CRM & Loyalty at the heart of their digital plans for the next 5 years....

  • Customer Loyalty Manager

    3 weeks ago

    London, Greater London, United Kingdom Moonpig Group Full time

    About the RoleWe are seeking a skilled CRM Executive to join our team at Moonpig Group. As a key member of our customer engagement team, you will play a crucial role in planning and executing CRM communications to our most loyal customers and members of our Plus subscription across multiple markets.Key ResponsibilitiesSupport the planning and execution of...

  • Customer Loyalty Manager

    3 weeks ago

    London, Greater London, United Kingdom Moonpig Group Full time

    About the RoleWe are seeking a skilled CRM Executive to join our team at Moonpig Group. As a key member of our customer engagement team, you will play a crucial role in planning and executing CRM communications to our most loyal customers and members of our Plus subscription across multiple markets.Key ResponsibilitiesSupport the planning and execution of...

  • Customer Loyalty Manager

    2 weeks ago

    London, Greater London, United Kingdom Redefined Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Loyalty Manager to join our team at Redefined Ltd. As a key member of our Luxury brand portfolio, you will play a crucial role in driving excellent execution of our business priorities.Key ResponsibilitiesDevelop and implement a rolling activation plan for our Luxury customers, ensuring we showcase our...

  • Customer Loyalty Manager

    2 weeks ago

    London, Greater London, United Kingdom Redefined Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Loyalty Manager to join our team at Redefined Ltd. As a key member of our Luxury brand portfolio, you will play a crucial role in driving excellent execution of our business priorities.Key ResponsibilitiesDevelop and implement a rolling activation plan for our Luxury customers, ensuring we showcase our...

  • Head of Customer Retention

    2 days ago

    London, Greater London, United Kingdom Salt Full time

    A leading fashion brand is seeking a seasoned professional to lead their Customer Retention & Loyalty function. As **Head of Customer Retention & Loyalty**, you will be responsible for driving international CRM & loyalty initiatives. The company is undergoing an exciting growth phase, with CRM & Loyalty at the heart of their digital plans for the next 5...

  • Head of Customer Retention

    3 days ago

    London, Greater London, United Kingdom Salt Full time

    A leading fashion brand is seeking a seasoned professional to lead their Customer Retention & Loyalty function. As **Head of Customer Retention & Loyalty**, you will be responsible for driving international CRM & loyalty initiatives. The company is undergoing an exciting growth phase, with CRM & Loyalty at the heart of their digital plans for the next 5...