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Food and Beverage Team Lead

1 month ago

Coventry, Coventry, United Kingdom Valor Hospitality Europe Full time
Food and Beverage Supervisor Role

As a Food and Beverage Supervisor with Valor Hospitality Europe, you will be responsible for overseeing the F&B team as they carry out their duties. This includes assisting in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.

Maintaining cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards, is also a key aspect of this role.

You will provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.

Supporting the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management, is also a key responsibility.

Additionally, you will assist in the coordination and execution of events and special functions.

Key to this role is ensuring all areas are well-stocked and presented impeccably at all times.

Key Responsibilities:

  • Oversee the F&B team as they carry out their duties
  • Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner
  • Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards
  • Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally
  • Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management
  • Assist in the coordination and execution of events and special functions
  • Ensure all areas are well-stocked and presented impeccably at all times

Desired Skills and Experience:

  • Previous experience in a similar role within the hospitality industry is desirable but not mandatory
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently
  • Strong attention to detail and a commitment to delivering high standards
  • Flexible to work various shifts, including evenings, weekends, and holidays

Benefits:

  • Exclusive discounts for you, your friends and family
  • Valor team member rates at our UK hotels, with rooms from just 30 B&B
  • Discounted stays for friends and family
  • 50% discount when dining in our restaurants and bars
  • Free meals while on duty, keeping you well-fuelled
  • Access to high-street discounts on a range of shops, experiences and more
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
  • Generous refer-a-friend bonuses, starting at 250

Caring for your health and wellbeing, both in and outside of work:

  • A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
  • Healthcare Cash Plan options, from just 5 per month

Supporting your hospitality career growth:

  • Fully funded apprenticeship programmes
  • Internal development programmes, designed to support you as you grow within your role
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated

About Valor Hospitality Europe:

  • Valor Hospitality Europe is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age
  • Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott
  • We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024