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Food and Beverage Service Associate

2 months ago

Coventry, Coventry, United Kingdom Valor Hospitality Europe Full time
Job Description

Valor Hospitality Europe is seeking a dedicated and enthusiastic Food and Beverage Service Associate to join our team. As a Food and Beverage Service Associate, you will be responsible for delivering exceptional service and ensuring our guests have a memorable dining experience.

Key Responsibilities:

  • Food Preparation and Serving: Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
  • Cleaning and Organisation: Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
  • Customer Service: Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
  • Team Support: Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Event Coordination: Assist in the coordination and execution of events and special functions.
  • Housekeeping: Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills and Experience:

  • Previous Experience: Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Time Management: Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Attention to Detail: Strong attention to detail and a commitment to delivering high standards.
  • Flexibility: Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits:

  • Team Member Rates: Exclusive discounts for you, your friends and family, including Valor team member rates at our UK hotels, with rooms from just 30 B&B.
  • Discounted Stays: Discounted stays for friends and family.
  • Dining Discounts: 50% discount when dining in our restaurants and bars.
  • Free Meals: Free meals while on duty, keeping you well-fuelled.
  • High-Street Discounts: Access to high-street discounts on a range of shops, experiences and more.
  • Cycle to Work: Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Refer-a-Friend: Generous refer-a-friend bonuses, starting at 250.

Caring for Your Health and Wellbeing:

  • Wellness Activities: A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Employee Assistance Programme: Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
  • Healthcare Cash Plan: Healthcare Cash Plan options, from just 5 per month.

Supporting Your Hospitality Career Growth:

  • Fully Funded Apprenticeships: Fully funded apprenticeship programmes.
  • Internal Development Programmes: Internal development programmes, designed to support you as you grow within your role.
  • Team Member Service Awards: Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Equal Opportunities Employer: Valor Hospitality Europe is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

About Valor Hospitality Europe: Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.