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Insurance Solutions Specialist

2 months ago

St Annes, Lancashire, United Kingdom Ardonagh Advisory Full time

Personal Lines Insurance Role

We are seeking a skilled and customer-focused individual to join our team as a Personal Lines Insurance Specialist. As a key member of our business, you will play a vital role in delivering exceptional customer experiences and providing expert advice on insurance solutions.

About the Role

As a Personal Lines Insurance Specialist, you will be responsible for:

  • Dealing with customer inquiries and providing tailored insurance solutions to meet their needs
  • Ensuring timely and professional communication with customers, delivering exceptional service and adhering to business standards
  • Processing correspondence, renewals, and new business quotations
  • Completing workflow activities in accordance with approved business processes
  • Complying with regulatory requirements and maintaining required competencies for the role
  • Handling customer complaints in accordance with our complaints procedure

Essential Criteria

To succeed in this role, you will need:

  • A positive and engaging communication style
  • Previous experience in sales or service, preferably in public-facing industries such as insurance, retail, or hospitality

What We Offer

We provide a competitive salary, on-target bonus scheme, knowledge development, and a structured training plan to support your career growth. As a valued member of our team, you will have opportunities to develop your skills and advance your career within our business.

Ardonagh Advisory brokers offer a wide range of specialist policies from nearly 100 offices across the UK. Our advisors work closely with leading insurers to provide expert advice and tailored solutions for our customers. We prioritize building strong relationships with our customers and partners, and we are committed to delivering exceptional customer experiences.