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Mobile Devices Management Specialist

2 months ago

Nottingham, Nottingham, United Kingdom NHS Full time
Job Title: Mobile Devices Management Administrator

We are seeking a highly skilled Mobile Devices Management Administrator to join our team at Nottingham University Hospitals NHS Trust. As a key member of our IT department, you will be responsible for managing and maintaining all iOS devices across the organization.

Main Responsibilities:
  • Monitor and manage all corporate-owned devices that access business-critical data via the Trust's Enterprise Mobile Device Management (MDM) System.
  • Review and update existing mobile device management policies to ensure compliance with organizational standards.
  • Handle all repairs, device issues, and customer re-provisioning calls presented and assigned via the Service Desk.
  • Collaborate with Service Desk, IT Infrastructure teams, and Cyber Security to identify and resolve issues related to mobile device management.
  • Action all disable/block/quarantined/lockdown activity on any device within the core MDM configuration and the mobile network provider when required.
  • Lead and work closely with Digital Services Teams to implement major OS and application updates.
Requirements:
  • Technical knowledge of an Enterprise Mobility Management System.
  • In-depth knowledge and proven work experience in Mobile Iron EMM.
  • Hands-on experience in security systems, including endpoint devices management, anti-virus software, and data leak protection.
Working Arrangements:

This is a full-time position requiring the post holder to be on site during core hours of 8am-5pm, Monday to Friday.