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Business Development Manager

2 months ago

Preston, Lancashire, United Kingdom Hoghton Tower Full time
Job Description

Hoghton Tower is seeking an experienced Business Manager to lead the delivery and development of our business, ensuring its ongoing commercial success through innovative product development, partnership, and delivering the best visitor experience.

The successful candidate will oversee all aspects of heritage management, including sales and marketing, operations, catering, retail, accommodation, administration, educational and commercial partnerships, contractor management, security, and health and safety.

Key Responsibilities:

  • Develop and implement a comprehensive business development and marketing plan to drive commercial income and visitor numbers.
  • Network regionally and nationally to foster new partnerships and relationships with relevant stakeholders.
  • Deliver budgeted targets in relation to commercial income and visitor numbers, with a specific focus on three priority areas: weddings, accommodation, and filming targets.

Key Result Areas:

  • New Business Development and Revenue Generation
  • Marketing and Brand Enhancement
  • Operations and Efficiency
  • Staff and Contractor Management

The ideal candidate will have a proven track record in retail, business, marketing, tourism, or visitor services, especially within the charity sector. They will be adept at growing commercial operations and have a keen interest in history.

The successful candidate will possess excellent budget management skills, including regular monitoring and forecasting, to ensure the financial health and sustainability of the operations. Experience in working with volunteers and community groups will be an advantage.

The Business Manager will be a confident and flexible leader, demonstrating a management style that values open and effective communication with everyone. They will possess excellent planning, report writing, and time-management skills to navigate the complexities of this role.

The ideal candidate will have practical experience of the operational side of a customer-facing business and be proficient in the use of Microsoft applications and other software. They will be able to work with data, analyze performance reports, and business KPIs to make sound business decisions and provide updates to the trustees.

Desirable Skills and Knowledge:

  • Strategic thinking, with the ability to translate strategy into action
  • Problem-solving, able to create solutions where background/answer is not clear
  • Excellent leadership skills
  • ICT skills, proficient in the use of Microsoft applications and ability to use other software
  • Ability to work with data, analyze performance reports, and business KPIs to make sound business decisions and provide updates to the trustees

Personal Attributes:

  • Articulate and able to communicate effectively at all levels, with strong numeracy, written, and verbal skills
  • Honest, trustworthy, conscientious, and approachable
  • Practical, hands-on approach
  • Self-driven and able to work alone and as part of a team
  • Professional approach, confident, resourceful, resilient, and committed
  • Ability to show initiative and innovate
  • Independent and strategic thought process, focused on solutions and success
  • Highly organized and efficient
  • Commitment to diversity, equality, and safeguarding