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Medical Receptionist

2 months ago


Bishop's Stortford, Hertfordshire, United Kingdom Primary Care Careers Full time

About Primary Care Careers

We are a leading provider of primary care services, dedicated to delivering high-quality patient care and exceptional service. Our team is passionate about making a difference in the lives of our patients and communities.

Job Summary

We are seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and will play a critical role in ensuring the smooth operation of our practice.

Main Responsibilities

  • Provide exceptional patient care and service, responding to patient inquiries and concerns in a timely and professional manner.
  • Manage patient appointments, including scheduling, rescheduling, and canceling appointments as needed.
  • Process patient payments and handle billing inquiries.
  • Maintain accurate and up-to-date patient records, including demographic and medical information.
  • Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
  • Perform administrative tasks, such as data entry, filing, and mail distribution.

Requirements

  • Previous experience in a medical reception or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and other staff members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in medical software and technology, including electronic health records and practice management systems.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.