Customer Service Representative

6 days ago


Horsham, West Sussex, United Kingdom Workforce Full time
About the Role:

We are seeking a proactive and customer-focused Customer Service/Administrator to join our team at Workforce. Our client, a well-established beauty brand with a strong focus on organic and sustainable products, is looking for someone to provide exceptional customer service and administrative support.

This is a fantastic opportunity to become part of a dynamic, growing business that values customer satisfaction and employee development. As a Customer Service/Administrator, you will be responsible for handling customer inquiries, resolving issues, and providing administrative support to the team.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide administrative support to the team, including data entry and record-keeping
  • Assist with special projects and initiatives as needed

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of Microsoft Office
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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