Customer Liaison Officer

1 month ago


Northampton, Northamptonshire, United Kingdom ACS Staffing Solutions Full time
ACS Staffing Solutions

We are seeking a Customer Liaison Officer to fill a vacancy in our office due to business growth. The successful candidate will have previous experience in customer service and administration, excellent communication skills, and the ability to learn new processes.

The ideal candidate will be able to liaise with clients via various methods to assist with queries or updates, and assist with case monitoring. Prior experience from a customer service role in an office environment is essential. We offer a competitive salary of approximately £28,000 per annum, 35 hours per week, Monday-Friday, 09:00-17:00, a contributory pension scheme, health cash plan, extra day holiday for your birthday, bike to work scheme, and progression opportunities.

The key responsibilities include:
  • Liaising with clients via phone, email, and other methods.
  • Assisting with case monitoring.


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