Customer Service Liaison

2 days ago


Northampton, Northamptonshire, United Kingdom Office Angels Full time

**About the Role:**

We are seeking a highly skilled Customer Service Liaison to join our team in Northampton.

The successful candidate will have excellent communication skills and be able to handle customer contacts professionally and courteously.

The salary for this position is estimated to be around £12,800 per annum.

About You:

  • You must have the ability to work in a fast-paced environment and prioritize tasks effectively.
  • You should be able to communicate clearly and concisely with customers and colleagues alike.

Responsibilities:

  1. Handle all customer contacts (calls, emails, online, social media) professionally and courteously.
  2. Coordinate with colleagues to ensure telephone cover throughout the working day.
  3. Arrange inspections of remedial enquiries where necessary.
  4. Liaise between management teams, customer care operatives and external contractors.

About Us:

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.



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