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Project Director for Client Service

4 weeks ago

London, Greater London, United Kingdom Guidepoint Full time

At Guidepoint, we're seeking a Project Director for Client Service to manage key client accounts and oversee a team of Associates.

Main Responsibilities:

  1. Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
  2. Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
  3. Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project
  4. Work closely with the Business Development teams to optimize your clients' use of Guidepoint's services
  5. Work with other Project Managers on the team to provide industry guidance for projects

Requirements:

  1. Bachelor's or master's degree
  2. 4+ years of client-facing or account management experience
  3. Previous experience managing a team
  4. The right to work in the UK

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process.