Store Operations Manager

5 days ago


East Grinstead, West Sussex, United Kingdom Pets at Home Retail Full time

We are seeking a Store Operations Manager to join our team in East Grinstead. As the ideal candidate, you will oversee the day-to-day operations of the store, ensuring an exceptional experience for customers and their pets.

About Our Pet Care Centre

Our vibrant and welcoming Pet Care Centre in East Grinstead is supported by a fabulous team of 16 colleagues who share a passion for helping pets and their owners. Located in a small retail park with free on-site parking, the store is well-connected by public transport. For nature lovers, the stunning Ashdown Forest and local green spaces provide the perfect opportunity for outdoor relaxation.

As Store Operations Manager, you will take full responsibility for the store when the Store Manager is unavailable. This includes leading the team, managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.

Job Requirements

To succeed as our Store Operations Manager, you will need:

  • a minimum of 1 year of management experience in a retail environment;
  • passion for retail and delivering exceptional results;
  • familiarity with health and safety regulations and compliance procedures;

In return, we offer a comprehensive package designed to support your well-being, including:

  • an estimated salary of £35,000 - £45,000 per annum, depending on experience;
  • 28 days paid leave, rising to 33 days after 2 years (including bank holidays);
  • a 4% company pension contribution;
  • colleague discounts, including 20% off Pets at Home and 30% off our own-brand products;


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