Store Leadership Role
18 hours ago
Pets at Home is a leading pet care business in the UK, offering a comprehensive range of products and services to cater to the needs of pets and their owners. Our Pet Care Centres are situated in prime locations, providing easy access to customers and opportunities for growth.
The role of Deputy Store Manager is a key position within our East Grinstead store, reporting directly to the Store Manager. As a member of our management team, you will be responsible for overseeing the day-to-day operations of the store, ensuring seamless customer service, and driving sales performance to achieve key KPIs.
Key responsibilities include:
- Managing store operations, including recruitment, stock management, and health and safety compliance.
- Acting as Duty Manager when the Store Manager is unavailable, providing exceptional customer service and ensuring the smooth running of the store.
- Leading by example, demonstrating a passion for retail, and contributing to the store's overall success.
We offer comprehensive training and development opportunities to support your growth and ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
To be successful in this role, you will need:
- A minimum of 1 year of management experience in a retail environment.
- A strong passion for retail and delivering exceptional results.
- Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
- A commitment to 6 months of training, covering customer service, health and safety, and pet care.
Pet Care Centre Details:
Our Pets at Home store in East Grinstead offers a unique shopping experience, with a lively retail area, free on-site parking, and easy links to London and surrounding areas.
We reward our management team with a comprehensive benefits package designed to support their well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We celebrate the diversity of our colleagues and encourage individuals to bring their unique perspectives and experiences to our team.
Estimated Salary: £35,000 - £45,000 per annum.
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